In light of the ever changing coronvirus situation, our normal 30 day returns guarantee has been extended to 60 days.
Orders purchased from Wednesday 18th March can be returned for a full refund or exchange within 60 days. The returned product must be in the original condition.
This applies to any order purchased from Wednesday 18th March, which falls outside the normal 30 day guarantee and the product must be received within 60 days otherwise it may be subject to handling charges.
Please note if you order on a credit account, normal payment terms apply. If you return any items within the qualifying period you will be credited back to your account in full.
Given the coronavirus situation and the steps we have taken to protect the health and safety of our workforce, you may experience delays in how we process your returns or refunds. We appreciate that this is inconvenience and are grateful for your patience and understanding.
Please return any goods to:
The Dental Returns Department
59-83 Vittoria Street
Terms and Conditions
Extended Returns applies from orders placed from 18th March.
Returned lines must be received within 60 days of purchase.
All returned products must be in their original condition and does not include special order items.
© 2023 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456